Privacy Policy:
At Ekta Footwear, we value your privacy and are committed to protecting your personal information.
We collect customer information only for order processing, billing, and customer support.
Personal details such as name, phone number, and address are kept secure and confidential.
We do not sell, rent, or share customer information with third parties except when required for delivery or legal purposes.
Customer information may be used to send order updates, offers, or promotional messages.
Customers may request correction or removal of their personal data at any time.
We take reasonable security measures to protect customer data from unauthorized access.
By using our services, customers agree to this privacy policy..
Return Refund Policy:
Return & Refund Policy – Ekta Footwear
Products can be exchanged or returned within 7 days of purchase with the original bill.
Items must be unused, undamaged, and in original packaging.
Sale or discounted items are not eligible for return or refund.
Refunds are applicable only for defective or incorrect products.
Approved refunds will be processed within 5–7 working days.
Exchange is subject to product availability.
Ekta Footwear reserves the right to reject returns that do not meet the policy conditions..
Cancellation Policy:
Orders can be cancelled before they are shipped or processed.
Once the order is dispatched, cancellation requests will not be accepted.
Customers can request cancellation by contacting customer support with order details.
Refunds for cancelled orders, if applicable, will be processed within 5–7 working days.
Ekta Footwear reserves the right to cancel any order due to product unavailability, pricing errors, or unforeseen circumstances..
